Built Exclusively for Plumbing Companies

Leading AI Plumbing Dispatch Software

Stop losing emergency calls and dispatching the wrong technician. Our AI-powered plumbing dispatch software routes jobs based on tech skills, certifications, and location — while our 24/7 AI phone agent never misses a call.

Smart Job Routing
24/7 AI Call Answering
Plumbing CRM
Tech Certification Tracking
98%
Calls Answered
35%
Faster Dispatch
4.9
Avg. Rating
Plumbing Dispatch Center
Live
Water Heater Emergency
Urgent
1842 Oak Valley Dr
Residential - 2 Story
Patricia H.
2 min ago
AI Recommended Tech
Best match found in 0.4s
RJ
Robert Jackson
Master Plumber • 12 yrs
Gas Cert Water Heater
4.9
2.3 mi away (ETA 8 min)
Water heater certified
Gas line licensed
98% completion rate
750+
Plumbing Companies
2.8M+
Jobs Dispatched
$47M+
Revenue Generated
4.9/5
Customer Rating

Problems Costing You Jobs & Revenue

We built 360 Service Pro to solve the specific pain points that plague plumbing companies every single day.

Missing Emergency Calls
42% of after-hours calls go to voicemail
AI phone agent answers every call 24/7 and dispatches automatically
Wrong Tech for the Job
28% of jobs require a callback or second visit
AI matches tech certifications and skills to job requirements
Slow Quote Response
3+ hrs average time to return quote requests
AI provides instant ballpark pricing during the call
Few Online Reviews
12% of customers leave reviews without prompting
Automated review requests boost reviews by 340%

AI-Powered Job Diagnosis & Quoting

Our AI analyzes customer descriptions to identify problems, estimate scope, recommend solutions, and provide accurate pricing — before the tech even arrives.

Natural Language Understanding

AI understands customer descriptions like "water pooling under sink" or "toilet won't stop running" and identifies the likely cause.

Instant Job Scoping

Automatically determines required parts, estimated labor time, and which certifications are needed for the job.

Smart Price Estimation

Provides accurate ballpark quotes based on your pricing, local market rates, and job complexity.

Troubleshooting Guides

Sends techs detailed diagnostic steps and common fixes for the identified issue before arrival.

AI Job Analysis
Customer Description
"There's water leaking from the bottom of my water heater. It started this morning and there's a small puddle forming. The unit is about 8 years old."
AI Diagnosis Complete
Likely Issue Tank Corrosion / Leak
Urgency Level High Priority
Est. Duration 2-4 hours
Price Range $800 - $1,400

More 5-Star Reviews = More Plumbing Calls

92% of customers check reviews before calling a plumber. Our automated system helps you collect more reviews and dominate local search.

340%
More Reviews
4.8
Avg. Star Rating
#1
Local Map Rank

Automatic Review Requests

SMS sent after every completed job at the perfect time for maximum response rates.

Smart Review Routing

Happy customers → Google/Yelp. Unhappy customers → internal feedback first to protect your reputation.

Local SEO Domination

More reviews = higher Google Maps ranking = more "plumber near me" emergency calls.

Real-Time Alerts

Instant notifications for new reviews so you can respond quickly and boost engagement.

Review Collection System
Satisfied Customer (4-5★)
Directed to public review sites
Google Yelp
Needs Resolution (1-3★)
Routed to internal support
Support
Recent Reviews
TM
Thomas M.
Water Heater Install • 3h ago
Posted ✓
LK
Linda K.
Drain Cleaning • 5h ago
Pending

Track Certifications & Training Progress

Never dispatch an unqualified tech again. Our system tracks all certifications, licenses, and training progress to ensure compliance and quality.

Technician Profile
RJ
Robert Jackson
Master Plumber • 12 years
Gas Licensed Backflow Cert Water Heater
98%
Completion
Gas Line License Active
Expires: Mar 2026
Backflow Prevention Active
Expires: Sep 2025
EPA 608 Universal Expiring
Expires: Jan 2025
OSHA 10-Hour Active
Expires: Dec 2026
Current Training
67%
Tankless Installation Heat Pump Basics Advanced Diagnostics

Automatic Dispatch Filtering

AI only assigns techs with the required certifications. Gas job? Only gas-licensed plumbers are considered.

Expiration Alerts

Get notified 90, 60, and 30 days before certifications expire. Never face compliance issues.

Skills Assessment

Track job performance by service type. Identify which techs excel at water heaters vs. drain work.

Training Progress Tracking

Monitor online course completion, field training hours, and manufacturer certifications.

Everything Your Plumbing Business Needs In One Place

Stop juggling multiple apps. 360 Service Pro replaces your dispatch software, CRM, phone service, invoicing, and review tools.

AI-Powered Dispatch

Smart job routing based on tech skills, certifications, location, and real-time availability.

24/7 AI Phone Agent

Never miss a call. AI answers, books jobs, provides quotes, and dispatches techs automatically.

AI Job Diagnosis

Analyzes customer descriptions to identify issues, scope work, and provide accurate estimates.

Plumbing CRM

Complete customer history, property details, equipment installed, and service records.

Review Management

Automated review collection with smart routing to boost your Google ranking.

Tech Training Tracker

Certification tracking, expiration alerts, and skills assessment for every plumber.

GPS Fleet Tracking

Real-time tech locations with accurate ETAs and route optimization.

Invoicing & Payments

On-site estimates, digital invoices, and integrated payment processing.

24/7 Plumbing AI Call Answering That Actually Books Jobs

Traditional answering services just take messages. Our AI actually understands plumbing, provides quotes, determines urgency, and dispatches techs — saving you thousands on missed calls and manual follow-ups.

Answers every call in under 3 rings
Understands plumbing terminology & issues
Provides instant ballpark pricing
Dispatches emergency jobs automatically
Syncs directly to your dispatch system
Customers can't tell it's AI
Most Popular
Plumbing AI Phone Agent
$99 /month
vs. $500-2,000/mo for traditional call centers
Unlimited inbound calls
24/7/365 availability
Plumbing-trained AI
Instant job creation
Auto-dispatch emergencies
Spanish language support
Start Free Trial

Plumbing Companies That Transformed Their Business

Real results from real plumbing companies using 360 Service Pro.

52% Revenue Increase

"We were missing 40% of after-hours calls. The AI phone agent changed everything — it books jobs while I sleep and dispatches my on-call guy automatically. Revenue jumped 52% in four months."

JR

James Rodriguez

Rodriguez Plumbing • Austin, TX

89% First-Trip Completion

"The AI job diagnosis is incredible. It figures out what's wrong from the customer's description and makes sure we send the right tech with the right parts. Callbacks dropped from 28% to 11%."

SK

Steve Kim

FlowMaster Plumbing • Seattle, WA

156 New Google Reviews

"The automated review system is worth the whole subscription. We got 156 new Google reviews in 5 months and went from page 2 to the top of local search. Emergency calls tripled."

MP

Maria Petrov

Precision Plumbing • Chicago, IL

Common Questions

Unlike generic field service software, 360 Service Pro was built specifically for plumbing operations. Our AI understands plumbing terminology, matches tech certifications to job requirements (gas work, backflow, water heaters), provides instant job diagnosis from customer descriptions, and includes 24/7 AI phone answering that actually books jobs rather than just taking messages.
Our AI phone agent answers calls with natural conversation that customers can't distinguish from a human. It understands plumbing issues ("water heater leaking," "toilet won't stop running"), asks the right diagnostic questions, provides ballpark pricing based on your rates, determines urgency, and can automatically dispatch your on-call tech for emergencies — all without any human intervention.
You enter each technician's certifications and licenses (gas line, backflow prevention, EPA 608, journeyman license, etc.) with expiration dates. The AI dispatch automatically filters techs — a gas water heater job will only show gas-licensed plumbers. You'll get alerts 90, 60, and 30 days before any certification expires so you're never caught with compliance issues.
When a customer describes their problem, our AI analyzes the description to identify the likely issue, estimate scope, determine urgency, and suggest pricing. This means your techs arrive prepared with the right parts, customers get instant quotes, and you have fewer callbacks from misdiagnosed jobs. It also sends techs troubleshooting guides specific to the identified issue.
Our plumbing CRM stores complete customer history including property type, water heater model/age, previous services, equipment installed, maintenance schedules, and communication history. This enables personalized service ("I see your water heater is 10 years old"), proactive maintenance reminders, and targeted marketing campaigns.
Our AI phone agent costs $99/month for unlimited calls — compared to $500-2,000/month for traditional answering services that just take messages. Plus, our AI actually books jobs and dispatches techs, so you convert more calls into revenue. Most plumbing companies see ROI within the first week from emergency calls they would have missed.
360 Service Pro supports all plumbing services including residential and commercial work: drain cleaning, water heater repair/installation, leak detection, pipe repair/replacement, sewer line services, fixture installation, water softener systems, gas line work, backflow testing, hydro jetting, and emergency services. Each service type can have its own pricing, required certifications, and typical job duration.

Ready to Transform Your Plumbing Business?

Join 750+ plumbing companies using AI-powered dispatch to book more jobs, increase first-trip success, and grow revenue.

14-day free trial • No credit card required • Setup in 30 minutes